Phone rings mid-meeting
You're in a deposition, client meeting, or reviewing documents. The phone rings. You can't answer. By the time you're free, they've called another firm.
Law Firm Answering Service
Why law firms lose clients while they're busy
Same intake questions every new matter
Case type, urgency, budget, documents – collected manually every time. One missed detail and the first 20 minutes of the consultation are catch-up. Or the lead goes cold waiting.
Said yes to consultation – then no-show
They agreed on a slot. No reminder, no document request sent. They forgot. You block an hour, they don't show. That client hired someone else.
Inquiry came in – no reply for two days
They messaged Monday. You're buried in a case. No response until Wednesday. By then they've found another firm. That matter was yours – a same-day reply would have kept it.
Attorney Answering Service
What a typical week looks like
You're in a client meeting. Three missed calls. By the time you surface, the assistant has replied to all three – collected case type, urgency, and budget for each. One is a conflict, politely declined. Two are qualified and waiting for your available consultation slots.
The stronger lead picks a Thursday slot. Confirmation goes out. A document request fires automatically – they arrive with what you need. A reminder the day before. They show up with a full intake: case type, key facts, documents in hand. No 20-minute catch-up before you can advise.
Whether you do family, business, or both, every new inquiry goes from unknown contact to confirmed consultation – or filtered out – without you stopping what you're doing. Leads that don't book get a follow-up nudge before they retain elsewhere.
Law Firm Virtual Receptionist
How it works for your law firm
Missed call or new WhatsApp message
The assistant replies within seconds – while you're in a meeting or reviewing documents. Caller gets a response, not silence.
Collect intake: case type, urgency, budget
Case type, key facts, urgency, budget range – collected and matched to your practice areas. Clean intake, no gaps. Or document request sent for existing matters.
Consultation confirmed, reminder sent
Lead picks a slot. Confirmation goes out. Document request and reminder fire before the meeting – fewer no-shows, better-prepared clients.
Full intake handed to you
Contact, case type, key facts, budget, and slot – waiting when you're free. Conflict or unusual requests flagged for manual review.
Attorney Virtual Receptionist
Keep leads moving – reminders, document requests
A consultation slot is only the start. The conversion is in leads who get documents in, show up, and retain.
Pre-consultation reminders
Nudge the day before – no manual chase, fewer no-shows.
Document request follow-up
Remind about documents when they haven't sent – consultation starts with what you need.
Returning client flow
Known contacts skip full intake – straight to scheduling or document request, no duplicate questions.
Post-consultation follow-up
Consultation done, no retainer signed. A follow-up nudge goes out – while they're still deciding, not a week later.
Legal Client Intake
Metrics that matter for a law firm
Track whether calls are answered, consultations happen, and leads convert.
Time to first reply
How fast a new call or message gets a response. Leads expect a quick reply – silence means they call another firm.
Intake completeness
Share of consultations arriving with case type, key facts, and budget attached. Fewer surprises in the meeting.
Consultation show rate
Share of booked consultations where the lead showed up. Track whether reminders and document requests bring this up.
Calls answered
Share of missed calls that got a WhatsApp response within minutes. Most callers are potential clients – unanswered means they retain elsewhere.
בחרו את התוכנית
בחרו את החבילה המתאימה לצרכים של העסק שלכם.
חינם
חינם
רמת חינם להתחלה עם תכונות בסיסיות.
0
ש"ח /חודש
- שימוש מוגבל
- תכונות בסיסיות
- משתמש יחיד
סטרטר
סטרטר
ליזמים עצמאיים שמתחילים עם צ'אט חי ואוטומציה בסיסית.
95
ש"ח /חודש
100 שיחות בוט AI כלולות. כל נוספת — 0.32 ש"ח
1,000 שיחות בוט כפתורים כלולות. כל נוספת — 0.032 ש"ח
- ✓משתמש יחיד
- ✓צ'אט חי ומערכת לידים
- ✓אנליטיקה בסיסית
- ✓תמיכה רב־לשונית
הכי פופולרי
גדילה
לייעול התמיכה ולשביעות רצון גבוהה יותר של הלקוחות.
265
ש"ח /חודש
250 שיחות בוט AI כלולות. כל נוספת — 0.26 ש"ח
2,500 שיחות בוט כפתורים כלולות. כל נוספת — 0.026 ש"ח
כל מה שבסטרטר, ובנוסף:
- ✓עד 3 משתמשים
- ✓אנליטיקה מתקדמת
- ✓הרשאות
- ✓מענה אוטומטי
- ✓הקצאת צ'אט אוטומטית
מתקדם
פלוס
מגבלות גבוהות יותר, אינטגרציות נוספות ואפשרויות מתקדמות.
החל מ־2,300
ש"ח /חודש
שיחות בוט מותאמות אישית
כל מה שבגדילה, ובנוסף:
- ✓החל מ־10,000 שיחות
- ✓מנהל הצלחה ייעודי
- ✓מספר תרחישים מותאם למבקרים
- ✓מיתוג מותאם
- ✓מספר פרויקטים
- ✓מחלקות
ארגוני
פרימיום
שירות מנוהל, יישום וליווי שוטף של סוכן ה-AI שלנו.
החל מ־8,000
ש"ח /חודש
שיחות בוט מותאמות אישית
כל מה שבפלוס, ובנוסף:
- ✓החל מ־100,000 שיחות
- ✓סוכן AI כשירות מנוהלת
- ✓התחייבות 50% לפתרון באמצעות AI
- ✓חיוב לפי פתרון
- ✓תמיכת פרימיום
- ✓ניתוח וניטור
Frequently asked questions
About consultation scheduling, case intake, and document requests.
What case types can it handle – family, business, immigration?
You define your practice areas – family, business, immigration, estate, etc. The assistant collects the right intake from the lead and matches it to your expertise. Conflict checks flagged for manual review.
Can it send document requests before the consultation?
Yes. When a consultation is booked, the assistant can send a document request automatically – you define what's needed per case type. Follow-up reminders if they haven't sent.
How does the consultation reminder work?
When a consultation is booked, and a set number of days before the slot, the assistant sends a short reminder. You set the timing and wording.
Can it handle conflict checks?
The assistant collects names and parties involved. You define when to flag for manual conflict review. The assistant does not make conflict decisions – it escalates to you.
What if the lead stops replying mid-intake?
The assistant sends a follow-up, then closes the flow if there's still no reply. The slot stays open. You can see the incomplete intake and decide whether to reach out manually.
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